Refund policy

ALL SALES ARE FINAL. NO REFUNDS. NO EXCHANGES.

At Toronto Perfume, we take pride in the integrity and quality of our products. Due to the nature of our items, we do not offer refunds, returns, or exchanges under any circumstances.

Order Issues & Return Labels:
If you experience an issue with your order, please contact us at torontoperfume@gmail.com within 48 hours of delivery.

If an exchange is approved in rare cases, the buyer is fully responsible for all return shipping costs and a 20% reduction from the product will be taken off if it is opened. 

 Toronto Perfume does not provide return labels under any condition.

Incorrect Information Disclaimer:
We fulfill orders strictly based on the information provided at checkout. Toronto Perfume is not responsible for incorrect details submitted by the customer, including:

• Incorrect shipping address

• Incorrect item(s) selected

• Failure to collect the package after delivery attempt

Please double-check all information before placing your order.

Scent Preferences & Blind Buys:
We understand that many customers purchase fragrances without testing them first ("blind buys"). However, Toronto Perfume is not responsible for dissatisfaction related to personal scent preferences, skin chemistry, or fragrance expectations.

By purchasing from Toronto Perfume, you acknowledge and agree to all terms stated above.